This page explains how to get in touch about Teeth Whitening, what information is useful to have ready, and what happens after you make contact. Taking two minutes to read it before you write or call will make the conversation considerably more useful for both of us.
There is no obligation attached to an enquiry. A great many people get in touch to ask whether whitening is appropriate for them at all, and a proportion of those conversations end with a recommendation to speak to their own dentist first. That is a perfectly good outcome and it costs nothing.
How to Get in Touch
The clinic can be contacted directly to ask about suitability and availability. Contact details are held below and should be inserted here before the site goes live — we have deliberately not published any number, address or email address that has not been supplied and verified, because an incorrect contact detail is worse than none at all.
CONTACT DETAILS — TO BE SUPPLIED
Telephone: [TELEPHONE NUMBER TO BE ADDED]
Email: [EMAIL ADDRESS TO BE ADDED]
Opening hours: [OPENING DAYS AND HOURS TO BE ADDED]
Clinic location: [ADDRESS TO BE ADDED]
These fields are placeholders. Nothing on this page has been invented — no number, address, enquiry form, map, messaging channel or social profile has been created without being supplied first. Replace the bracketed text above with the verified details and remove this note.
Availability
Appointments are generally available across the week, and evening and weekend slots exist for people who cannot attend during standard working hours. Because availability changes, the reliable way to find out what is open is to ask directly rather than to rely on a published schedule that may have moved.
Home visits
Treatment can be carried out at your home as well as at a clinic. If that is what you are after, say so at the outset, because it affects scheduling and there are a couple of practical requirements — principally a clear, well-lit space, and a little extra time either side of the treatment for setup and pack-down. The treatment itself is the same length and follows the same protocol as it would in a clinic.
What to Have Ready Before You Get in Touch
None of this is compulsory, and you will not be turned away for not having it. But an enquiry that includes the following can usually be answered properly first time rather than requiring three exchanges to establish the basics.
About your teeth
- Any dental work on your front teeth. Crowns, veneers, bridges, bonding or tooth-coloured fillings on the teeth that show when you smile. This is the single most important thing to mention, because those materials do not lighten and their presence changes what a sensible plan looks like.
- Whether you have sensitivity, how severe it is, and whether it is spread across your teeth generally or concentrated in one or two.
- Any dental problem you already know about — a cavity awaiting treatment, sore or bleeding gums, a cracked tooth, a filling that has come loose.
- When you last saw a dentist, and whether any treatment is currently outstanding or in progress.
About what you want
- What is prompting the enquiry. General dissatisfaction with colour, a specific event coming up, or a change you have noticed recently.
- How much change you are hoping for. A subtle freshening and a substantial lift are different targets requiring different conversations.
- Any date you are working towards. Timing matters more than most people expect, and it is covered below.
About your circumstances
- Whether you are pregnant or breastfeeding. Elective cosmetic whitening is normally postponed in both cases.
- Whether you would prefer a clinic appointment or a home visit.
- Whether you are enquiring for one person or two, since two people booked together are priced differently. The prices page sets that out in full.
- Any previous whitening, particularly if it was recent or if any of it involved products bought online, so cumulative exposure can be taken into account.
If You Are Working Towards a Date
A large share of enquiries relate to a specific occasion — a wedding, a graduation, interviews, a photography session, a holiday. Mention the date in your first message, because timing is one of the easier things to get wrong and one of the easiest to get right.
The most common mistake is arranging treatment two or three days before the event. Two things go wrong. The enamel is temporarily dehydrated immediately after treatment, so the shade is still settling for several days and what you see on day two is not the final result. And the strict forty-eight-hour aftercare window — no coffee, tea, red wine, dark sauces or anything strongly pigmented — will land squarely on top of any pre-event meals or celebrations.
A gap of two to three weeks is far more sensible. It gives the shade time to stabilise, keeps the aftercare window well clear of the occasion, and leaves room to consider whether anything further is worthwhile once the true result is visible.
If you know you are sensitive and intend to prepare properly with desensitising toothpaste beforehand, that preparation wants two to three weeks of its own before the appointment. Working backwards, that means starting the process around five to six weeks ahead of the date.
What Happens After You Make Contact
An initial conversation
The first exchange is about establishing whether Teeth Whitening is likely to be appropriate for you and answering whatever you want to ask. Nothing is assessed clinically at this stage and nothing is committed to. If what you describe suggests a dental issue that needs attention first, you will be told that straight away rather than being booked in and told at the appointment.
Arranging the appointment
If it makes sense to proceed, an appointment is arranged. The applicable price is confirmed with you before anything is booked, so you are never working from a figure that has changed. Practical arrangements — payment, rescheduling, what to expect on the day — are also confirmed at this point. Ask about anything you are unsure of; you will be given a plain answer rather than a form of words.
The appointment itself
Consultation and treatment happen in the same visit. You are assessed first, the findings and the plan are discussed with you, and treatment follows if everything is appropriate and you want to go ahead. The whole visit runs a little over an hour. Deciding not to proceed after the assessment is a normal outcome and will not be made awkward.
Afterwards
Aftercare is talked through in person before you leave, and your finishing shade is recorded against the same guide used at the start. If anything is not settling as expected in the days that follow, get in touch and say so.
Questions Worth Asking Us
An enquiry works both ways. If you are weighing up providers, these are the questions that actually separate one from another, and you are welcome to put all of them to us.
- Is the consultation included, and can it conclude that I should not have treatment? If an assessment always ends in a booking, it is not doing anything.
- Will my shade be recorded before and after? Without a measurement at both ends, "did it work" becomes a matter of memory rather than fact.
- Is a desensitiser part of the standard protocol or an optional extra?
- What exactly is in the quoted price, and what is not?
- What happens if the result falls short of what we discussed?
- How long should I expect the result to last given my particular habits? A straight answer here will be a range, not a number.
You should get a plain answer to each of those. If any provider is vague about the first, the fourth or the fifth, that is worth noticing.
A Note About Your Own Dentist
If you have any dental concerns, an existing condition, or ongoing treatment, it is worth raising cosmetic whitening with your own dentist before getting in touch here. We are happy to help you work out what to ask, but we are not a substitute for your regular dental care and we do not pretend to be.
Teeth Whitening as offered here is a cosmetic procedure. It does not treat decay, gum disease, infection, cracks, or sensitivity arising from an underlying problem, and it does not improve oral health. Your dentist remains responsible for your dental health. Where our assessment finds something outside our scope, the recommendation will be to see them.